Media complaints ombudsman thanks MISA for support

MISA-Swaziland Alert
25 June 2013

Swaziland’s media complaint’s ombudsman, Jabu Matsebula, has thanked the Media Institute of Southern Africa (MISA) and UNESCO for assisting the Media Complaints Commission (MCC) during its first three months of operation.

Matsebula, who is also secretary general of Swaziland’s editors forum (SEF), expressed gratitude for the support MISA has given to the MCC, while noting how MISA has remained steadfast on the principle of media self regulation.

“In particular,” said Matsebula in a letter to MISA-Swaziland, “the Commission is most grateful for the accommodation of the MCC within your office in Mbabane.”

In the letter to MISA, the media ombudsman said the “realization of the MCC as an operational structure is due in large part to the facilitation of the Media Institute of Southern Africa (MISA) Swaziland.

“Beginning in 2011, MISA provided the critical advocacy and outreach among media stakeholders resulting in the rescuscitation of interest in the MCC and of efforts to respond to stakeholders’ requirements for the formal incorporation of the mechanism.

“Subsequently, the campaign for self regulation was re-launched in 2012, resulting in the appointment of a Board of Directors responsible for overseeing the operations of the MCC Secretariat as well as the MCC structures for mediation and arbitration.”

Matsebula in the letter also thanked UNESCO for its support in making the MCC operational.

The MCC also submitted a three-month progress report to MISA.

In the report Matsebula outlines who the stakeholders of the MCC are. Click here to read this section of the report.

Also in the report the ombudsman outlines the progress and challenges of the Commission so far. Click here to read that section of the report.

And click here to read about the code and scope of the media complaints commission.

To get in touch with Swaziland’s Media Complaints Commission, contact Mr Jabu Matsebula via on email on or call 2404 9700 or 2404 6677.

MCC notice in Times of Swaziland
How to correct the press… the notice on page 1 of the Times of Swaziland inviting readers to contact the newspaper’s internal ombudsman or the media complaints ombudsman if they feel something needs to be corrected, or if readers believe the code of ethics has been breached

For comments or queries, please contact:
Vuyisile Hlatshwayo

MISA-Swaziland National Director



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